Return Policy

Tiny Home Outfitters return policy is designed to provide our customers with complete satisfaction and confidence in their purchases. We offer a 99-day money-back guarantee on all our products. If you are not satisfied with your purchase for any reason, you may return it within 99 days of delivery for a full refund.

To initiate a return, please send an email to [email protected] with your order number and reason for the return. We will provide you with a return authorization and instructions on how to return the product to us.

Upon receipt of the returned product, we will issue a full refund to your original method of payment. We do not charge any restocking fees or return shipping costs.

At Tiny Home Outfitters, we believe in providing our customers with the highest level of customer satisfaction. Our return policy is a testament to our commitment to providing you with quality products and exceptional customer service.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2–5 business days of receipt.  If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.  Most of the orders are delivered within 5-15 business days.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes or APO/FPO addresses ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages is not liable for any products damaged or lost during shipping. If you

received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the continental US.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded. will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible at [email protected]

We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 30 days for the investigation.